Privacy policy | Llamedos Watch Design
Privacy policy | Llamedos Watch Design
Last updated: 24/01/2026
This document outlines how Llamedos Watch Design (“we”, “us”, “our”) manages, collects, and secures your personal information during your visit to www.llamedoswatchdesign.com or when acquiring our custom horological services.
We prioritize your data security and process all personal information in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Identity of the Data Controller
Business name: Llamedos Watch Design
Business type: Sole Trader
Registered address: 1 Hillie Bunnies Earls Colne Essex CO62RU
Email: llamedoswatchdesign@gmail.com
We act as the primary data controller for your personal information.
2. Categories of Data Collected
We may process the following types of personal information:
- Full name
- Contact email address
- Billing and delivery locations
- Contact telephone number
- Financial transaction details (secured via third-party providers; no card data is stored locally)
- Purchase specifics, including bespoke watch design requirements
- Record of previous orders
- General correspondence (inquiries, forms, and digital messages)
- Technical metadata (IP address, operating system, and hardware identifiers)
3. Methods of Data Acquisition
Information is gathered when you:
- Finalize a purchase on our digital storefront
- Register a user profile (where applicable)
- Send inquiries via email or contact forms
- Subscribe to our professional newsletter
- Navigate our site via cookie-based technologies
4. Purpose of Data Processing
Your information serves to:
- Execute and fulfill custom watch orders according to your design input
- Update you on artisanal progress, lead times, and logistical requirements
- Facilitate the secure transit of your finished timepiece
- Offer dedicated technical support and after-sales care
- Optimize our platform performance and user experience
- Adhere to statutory legal and financial audit requirements
- Distribute promotional content, strictly subject to your explicit opt-in
5. Legal Framework for Processing
Under UK GDPR, we operate based on:
- Contractual Necessity: Fulfilling your orders
- Statutory Duty: Maintaining tax and business records
- Legitimate Interest: Enhancing our professional service
- Explicit Consent: Managing marketing communications
6. Disclosure of Personal Information
We share data only when essential with:
- Wix.com Ltd (our host and platform provider)
- Integrated payment gateways (Wix Payments, PayPal, Stripe)
- Logistics and courier partners
- Professional bookkeeping consultants
Wix may manage data on secure international servers using approved safeguards in line with UK GDPR. All partners are contractually obligated to maintain high security standards.
7. Global Data Transfers
For providers operating outside the UK, we implement rigorous protections, including UK adequacy regulations and standard contractual clauses, to ensure your data remains safe.
8. Data Retention Periods
Information is kept only for the necessary duration:
- Transactional records: up to 6 years for legal compliance
- Inquiries: until the resolution of the specific matter
- Marketing: until you exercise your right to unsubscribe
9. Your Statutory Rights
You hold the right to:
- Access a copy of your personal data
- Correct inaccurate or incomplete records
- Request the deletion of your information
- Limit or protest specific processing activities
- Rescind marketing consent at any time
- Request the portability of your digital data
To initiate these rights, please reach out to llamedoswatchdesign@gmail.com
10. Digital Tracking and Cookies
Our platform uses Wix-supported cookies to stabilize site operations, track performance, and customize your experience.
Usage includes:
- Sustaining active user sessions
- Storing your interface preferences
- Implementing fraud prevention measures
- Cataloging site traffic statistics
You may adjust cookie settings via your browser. Restricting cookies may limit site functionality. See our full Cookie Policy below.
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Cookie Policy
Last updated: 24/01/2026
This policy describes how Llamedos Watch Design uses automated tracking on www.llamedoswatchdesign.com
Defining Cookies
Cookies are small data packets saved to your device that streamline site navigation and provide essential usage insights to the administrator.
Cookie Classifications
- Mandatory Cookies: Essential for core site stability.
- Preference Cookies: Retain your specific settings.
- Analytical Cookies: Monitoring how users interact with our content.
- Advertising Cookies: Managing targeted content (only if active consent is provided).
Third-Party Interactions
Certain tools integrated through Wix (like payment portals or analytics) may deploy their own cookies under their respective privacy protocols.
User Control
Manage your settings through our site’s consent banner or your specific browser’s privacy tab.
11. Information Security
We utilize robust technical safeguards to prevent the unauthorized access, alteration, or loss of your private data.
12. Regulatory Complaints
Should concerns arise regarding our data handling, you may contact the Information Commissioner’s Office (ICO):
Web: https://www.ico.org.uk
Tel: 0303 123 1113
13. Policy Amendments
We may revise this notice periodically. The current version will always be hosted on this page.
For further clarification, contact us at llamedoswatchdesign@gmail.com .