Privacy Policy | Llamedos Watch Desig

Last updated: 24/01/2026

This Privacy Policy explains how Llamedos Watch Design (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website www.llamedoswatchdesign.com or purchase our products/services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Llamedos Watch Design
Business type: Sole Trader
Registered address: 1 Hillie Bunnies Earls Colne Essex CO62RU
Email: llamedoswatchdesign@gmail.com

For data protection purposes, we are the data controller.

2. What Personal Data We Collect

We may collect the following personal data:

Name

Email address

Billing and delivery address

Phone number

Payment information (processed securely by third-party payment providers; we do not store card details)

Order details, including custom watch specifications you provide

Order history

Communications you send to us (emails, contact forms, messages)

Technical data such as IP address, browser type, and device information

3. How We Collect Your Data

We collect data when you:

Place an order on our website

Create an account (if applicable)

Browse our website (via cookies and similar technologies)

4. How We Use Your Personal Data

We use your personal data to:

Process and fulfil orders for custom-built watches, including managing specifications you provide

Communicate with you about your order, build progress, lead times, or custom requirements

Arrange delivery of your finished watch

Provide customer support and after-sales service

Improve our website and services

Comply with legal and accounting obligations

Send marketing emails only if you have opted in

5. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract: to fulfil orders and provide services

Legal obligation: for tax and accounting records

Legitimate interests: to run and improve our business

Consent: for marketing communications

6. Sharing Your Data

We only share your data when necessary, including with:

Wix.com Ltd, who provide our website platform and hosting

Payment processors supported by Wix (e.g. Wix Payments, PayPal, Stripe)

Delivery and courier services

Accounting or bookkeeping services

Wix may store data on secure servers located in different jurisdictions. Wix complies with UK GDPR requirements and uses appropriate safeguards for international data transfers.

All third parties are required to respect the security of your data and process it lawfully.

7. International Transfers

If any of our service providers are located outside the UK, we ensure appropriate safeguards are in place to protect your data, such as UK adequacy regulations or standard contractual clauses.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

Order and accounting data: up to 6 years (legal requirement)

Customer communications: as long as needed to resolve queries

Marketing data: until you withdraw consent

9. Your Data Protection Rights

You have the right to:

Access your personal data

Request correction of inaccurate data

Request erasure of your data

Object to or restrict processing

Withdraw consent at any time

Request data portability

To exercise your rights, contact us at llamedoswatchdesign@gmail.com

10. Cookies

Our website is hosted on Wix, which uses cookies and similar technologies to ensure the site functions properly, improve performance, and analyse visitor behaviour.

Cookies may be used to:

Keep you logged in (if applicable)

Remember your preferences

Provide security and fraud prevention

Analyse website traffic and performance

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

For more detailed information, see our Cookie Policy below.

Cookie Policy

Last updated: 24/01/2026

This Cookie Policy explains how Llmedos Watch Design(“we”, “us”, “our”) uses cookies and similar technologies on our website www.llamedoswatchdesign.com

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to the site owner.

Types of Cookies We Use

Our Wix website may use the following types of cookies:

Essential cookies: Required for the website to function properly and cannot be switched off.

Functional cookies: Remember your preferences and settings.

Analytics cookies: Help us understand how visitors use our website (e.g. Wix Analytics, Google Analytics if enabled).

Marketing cookies: Used only if enabled, to deliver relevant advertising or marketing content.

Third-Party Cookies

Some cookies are placed by third-party services provided through Wix, such as analytics or payment providers. These third parties may collect data in accordance with their own privacy policies.

Managing Cookies

You can control cookies through your browser settings and, where applicable, through the cookie consent banner on our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

11. Data Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

12. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

If you have any questions about this Privacy Policy, please contact us at llamedoswatchdesign@gmail.com .